Monday, October 28, 2013

Ebay Sales Declining Recently - Some Reasons Why

If your ebay sales have been down lately here are some reasons why it may be happening.

CEO at Niceties, LLC
I had a fabulous conversation with Seller Support and finally got some great answers to our search problems. As it turns out Cassini search is not the problem. The problem is mobile. According to them almost 50% of the purchases on ebay are now made through mobile. We are in the process of cleaning up almost 900 listings to meet this new criteria.

1. If you have any apps with embedded photos or logos in your description of your listing, remove all of them. iphones and smart phones do not recognize them and will drop them from searching on mobile. I was told to delete them from the top and from the bottom as well using HTML.

I cancelled all of my apps and am in the processing of removing all of them.

2. If you are using the Multiple Choice Listings and are listing large quantities in Good Until Cancelled and have only sold a few they willl not be high in the searches because the search sees no reason for urgency. When only listing one or two the search will pick it up as a hot item with little stock. There is also an app that can fool the crawlers that was suggested to help control inventory. The name of the app is Quantity Manager.

3. I was also advised to remove any colored font and go back to black. If I need to highlight then bold is read for mobile.

4. Good Until Cancelled listings should be taken down and refreshed every 6 to 9 months. Any older than that are pushed to the bottom of the searches.

Example for us was shoes that we continuously restock and some styles have been active for about 2 years so we are taking them down now twice a year.

I know that many of you have been having slow sales so I thought I would pass this on in hopes this would help you. I can't wait to see the results for us and am excited for the first time in a long time. We were about to liquidate our business until I gained this informaiton.

Wednesday, April 24, 2013

UPS Strike Right Around the Corner


Round 1: Teamsters present initial contract proposal to UPS

At stake are a quarter of a million jobs and an avalanche of parcels.
Every five years, UPS Inc. and the Teamsters Union step into the ring to negotiate the nation's biggest collective bargaining agreement. Riding on the outcome are the livelihoods of about a quarter of a million workers and the fate of nearly 16 million parcels and letters tendered or received by 8.8 million global customers.
The opening bell has sounded.
Atlanta-based UPS and the union that it has been married to—for better or worse—for about 75 years met in Washington Sept. 27 so the Teamsters could formally present UPS with its initial proposals for two contracts. The big contract covers between 240,000 and 250,000 employees in the company's small-package operations. The other proffer governs an additional 12,000 to 13,000 workers in its UPS Freight less-than-truckload (LTL) unit.
The start date is unusual in that it comes almost 10 months before the July 31, 2013, expiration of both five-year contracts. The two sides agreed on the early start.
In an early June statement, the Teamsters said the decision to "push UPS to the bargaining table" was triggered by the company's "recent strong financial performance" and its record profits.
"The struggling economy and the company's recent announcements about record quarterly profits make this good timing to open negotiations," Ken Hall, general secretary-treasurer and former director of the union's package division, said at the time. Hall is leading the Teamsters' negotiating team.
Hall said in the statement that the union first wants to address "operational issues" such as subcontracting, workload, and safety and health so it can focus next year on the contract's financial components, such as wages, health care, and pensions.
UPS declined to comment. Generally, companies favor an early launch date for contract talks in order to get the matter quickly behind them, and to provide their customers with enough lead time to establish contingencies if negotiations don't go as planned.
Hall spent Sept. 21 in Chicago briefing a cluster of local union officials representing UPS and UPS Freight on key contract issues. In a Sept. 24 post on its website, the Teamsters said the "UPS and UPS Freight proposals were unanimously approved" by the local unions. The Teamsters would not comment on specifics of its proposals.
INTERNAL DISAGREEMENT
In a document posted on its website, Teamsters for a Democrat Union (TDU), a dissident group that frequently clashes with the union establishment led by longtime General President James P. Hoffa, said that Hall told the locals he would keep union demands modest at UPS Freight because the unit has not been profitable. According to the TDU document, Hall said the priorities in talks with UPS Freight would be pensions, health care, and wages, in that order.
Most of the attention, however, will be focused on the small-package bargaining. According to TDU, the union's proposals include increases in pension payments, including hikes for the 48,000 full-time UPS workers that in 2007 were transferred from the Teamsters' Central States multiemployer pension plan to one that is jointly administered by UPS and the union.
Under the multiemployer scheme, companies fund pensions not just of their own workers and retirees but also of workers at other firms participating in the plan. In the trucking industry, that program worked well as long as there were numerous unionized truckers to equitably distribute the costs. As bankruptcies and consolidations decimated the ranks of union carriers, survivors like UPS became liable for a larger share of the cost.
UPS paid $6.1 billion to withdraw from the original plan, one of the Teamsters' largest, because it was fed up with funding the pensions of retirees from other, long-gone companies. It is expected that the change will save UPS a significant amount of money over time.
According to TDU, the Teamsters proposal also calls for wage increases, especially in starting pay for part-timers. All part-time workers, other than sorters and pre-loaders, start at $8.50 an hour, a rate TDU said has been frozen since 1987.
Another small-package contract objective, according to TDU, is to force UPS to honor its commitment to convert thousands of part-time Teamsters jobs to more generous full-time positions. A provision of the 2007 contract requires UPS to offer part-timers the chance to fill at least 20,000 full-time operational jobs during the life of the contract. Six of every seven available full-time jobs would have to be staffed by former part-timers, according to the contract.
Similar language was included in contracts negotiated in 1997 and 2002. The issue became a rallying cry for the union in 1997 when it called a strike that shut down UPS for 15 days.
However, Ken Paff, TDU's veteran chief organizer and one of Hoffa's fiercest critics, said the company has not lived up to its end of the contract bargain over the past five years, and the union leadership hasn't held UPS' feet to the fire.
According to Paff, Hoffa agreed not to aggressively pursue the issue in return for management allowing the Teamsters to organize workers at UPS Freight, which was known as Overnite Transportation Co. before being acquired by UPS in 2005 for $1.2 billion. Overnite was nonunion throughout its long history, and endured a prolonged and sometimes violent battle with the Teamsters to stay that way.
Paff said that Hoffa acquiesced in order to show some gains in the union's once-powerful freight division that has been badly depleted over the years by unionized carrier bankruptcies and a widespread shift to nonunion trucking operations.
SUREPOST, FEDEX COULD BE FACTORS
TDU indicated that Hall wants UPS to propose language that would protect Teamsters jobs threatened by the growth of the company's delivery relationship with the U.S. Postal Service, in return for the "union's continued cooperation" with the program, known as "UPS SurePost."
Under the program, UPS tenders parcels to the USPS, which then takes the shipments the so-called "last mile," from the local post office to destination. The program, designed for e-commerce shipments from online merchants to residences, is inexpensive for shippers. In many cases, it gives e-merchants the latitude to offer free shipping to its customers, a feature that often cements an online sale.
The delivery model has gained enormous traction in recent years, mirroring the rise of e-commerce itself. While it is a relatively low-margin business for UPS, it remains a big growth segment for the company. This is in marked contrast to its traditional business-to-business service, which has dramatically slowed as companies become more cautious about the U.S. and international economic environment.
Since the program took off, the Teamsters have grumbled that it reduces the need for more drivers. Paff, for his part, said it could violate the existing small-package agreement that prohibits subcontracting a service that would otherwise be performed by a driver.
However, a well-placed industry source said UPS does not divert packages to nonunion subcontractors. Instead, the source said, the company gives shippers the option of either using UPS to deliver a package directly to the residence or using it to deliver to the local post office, where the package is turned over to the letter carrier for the last leg.
Still, the source agrees that the program, on balance, lessens the need for UPS drivers and cuts back on their potential overtime.
The union may need to tread lightly on this issue during negotiations. FedEx Corp., UPS' chief rival and a nonunion ground carrier, offers a similar service with USPS known as "SmartPost." Given FedEx's labor-cost advantages and the fact that the product is already price-sensitive, businesses could easily migrate to FedEx should the Teamsters play hardball with UPS, whose drivers are paid close to $30 an hour and are considered to have generous benefits.
In fact, the specter of FedEx could loom large over all of the talks. FedEx Ground, which competes directly with UPS' core ground-parcel business, has made major strides over the past 15 years, winning new business and taking market share from its rival. The Teamsters are not oblivious to the fact, confirmed in FedEx's most recent quarterly results, that all of FedEx's growth is coming from its ground parcel and LTL units, while its core air business stagnates.
On Oct. 9 and 10, FedEx will unveil a long-awaited plan to revamp its FedEx Express air and international unit, which has been plagued by high costs and weaker demand for airfreight services in the United States and abroad. Analysts and observers expect the company to announce significant cost reductions at the two-day meeting.
While the savings would mostly affect FedEx's Express unit, they could bleed into other parts of its operations as well. The net effect could widen FedEx's cost advantage over UPS, resulting in even more shipment migration.
The initial salvo has just been fired, and no one expects the first round to be the last word. Still, with a slowing U.S. economy, uncertainty over the November election and fiscal policy in Washington, a monetary crisis in Europe, still-elevated unemployment, and the threat posed by UPS' very formidable rival, it is thought that the Teamsters will be anxious to strike a deal, and to do it quickly.

Thursday, September 13, 2012

International eRetailers gonna feel USPS Punch


USPS seeks deregulation of cross-border parcel service

Thursday, August 16th, 2012
Significant price rises are on the way for parcels being shipped by the Postal Service out of the United States, if regulators allow USPS to move its international First Class package service to the competitive side of its portfolio.
The US Postal Service asked regulators last week to transfer its First Class International Packages and Rolls service out of the current regulated market-dominant portfolio.
It said the service is already effectively a competitive service, competing in a “vibrant” marketplace against the likes of FedEx, DHL and UPS, and should therefore be treated by regulators as a competitive service.
Transferring the service to the competitive portfolio would allow the Postal Service more freedom in setting prices for First Class parcels sent out of the United States, with the service no longer bound by its annual inflation-based price cap.
The move could be significant for ecommerce shippers, particularly for items sent from the US to Canada, but would allow the struggling Postal Service to make the most of growing demand for Internet shoppers to buy from US-based websites.
Service standards would remain the same following the transfer, with the only major change likely to be prices.

Review

The Commission launched a review of the request today, inviting interested persons to send in comments under Docket No. MC2012-44. Comments are due by 24th August, 2012.
The request would see the existing Outbound Single-Piece First-Class Mail International Packages service withdrawn, to be replaced by a new “First-Class Package International Service” within the USPS competitive services portfolio.
Most of the service’s customers are believed to be commercial businesses, who do not send their parcels via post offices.
USPS is asking for a decision from the regulators by 10th September, 2012, to allow price changes to be included within a notice of market-dominant price changes expected to be issued mid-September.
The service transfer would not affect outbound single-piece international First Class letters, postcards or large envelopes/flats, which would remain on the Postal Service’s highly-regulated market-dominant product list.
Last month the Postal Regulatory Commission granted USPS permission to move its single-piece domestic ground service Parcel Post from its market-dominant portfolio to the competitive list. That service represents around 1.1% of the US ground package market.
Struggling severely financially, the Postal Service has found good growth in its express and package shipping services this year, including 9% year-on-year growth in its most recent quarter, up to the end of June.

Material impact

In its filing, USPS withheld data from the public domain on the potential impacts of the changes, describing the information as “commercially-sensitive and proprietary”.
However, in justifying its request for the transfer, the Postal Service cited the recent ruling from the Postal Regulatory Commission on Parcel Post that suggested that “most shippers, including small businesses” are already using private sector international parcel shipping alternatives, and that a price increase for the USPS international parcel service would therefore “not have a material impact on small business shippers”.
Under US postal law, the Postal Service is not allowed to subsidise its competitive products with income from its protected market-dominant services. USPS said its first class international packages service has a “healthy” cost coverage already.
The Postal Service said it does not wield enough market power in international packages to set its prices substantially above costs without risk of losing a “significant level of business” to competitors.
It said competitors have more than half of the market for US air exports under 70lbs (31kg).
However, USPS conceded to regulators that there could be opposition to its proposals regarding the modification of prices.
“One would expect this to be true of any customer of a product that is transferred from a market dominant classification to a competitive one,” said the Postal Service filing.
“First-Class Mail International customers ship in a broad competitive environment and currently shop the marketplace for prices and services comparable to their needs. Therefore, customers should not have major price concerns.”
USPS said following the service transfer, it intends to offer price discounts for larger volume customers, which may include small businesses.

Tuesday, July 31, 2012

USPS will default on $5 Billion Dollar Payment Tomorrow


U.S. Postal Service nears historic default on $5B payment

WASHINGTON — The U.S. Postal Service is bracing for a first-ever default on billions in payments due to the Treasury, adding to widening uncertainty about the mail agency’s solvency as first-class letters plummet and Congress deadlocks on ways to stem the red ink.
With cash running perilously low, two legally required payments for future postal retirees’ health benefits — $5.5 billion due Wednesday, and another $5.6 billion due in September — will be left unpaid, the mail agency said Monday. Postal officials said they also are studying whether they may need to delay other obligations. In the coming months, a $1.5 billion payment is due to the Labor Department for workers compensation, which for now it expects to make, as well as millions in interest payments to the Treasury.
The defaults won’t stir any kind of catastrophe in day-to-day mail service. Post offices will stay open, mail trucks will run, employees will get paid, current retirees will get health benefits.
But a growing chorus of analysts, labor unions and business customers are troubled by continuing losses that point to deeper, longer-term financial damage, as the mail agency finds it increasingly preoccupied with staving off immediate bankruptcy while Congress delays on a postal overhaul bill.
Postmaster General Patrick Donahoe has described a “crisis of confidence” amid the mounting red ink that could lead even once-loyal customers to abandon use of the mail.
“I think for my generation it was a great asset — if you had a letter or package and you needed it to get up to the North Pole, you knew it would be delivered,” said Jim Husa, 87, of Lawrence, Mich., after stopping to mail letters recently at his local post office. Noting the mail agency’s financial woes, he added: “Times have changed, and we old-timers know that. FedEx and UPS and the Internet seem to be making the Postal Service obsolete.”
Banks are promoting electronic payments, citing in part the growing uncertainty of postal mail. The federal government will stop mailing paper checks starting next year for millions of people who receive Social Security and other benefits, paying via direct deposit or debit cards instead.
First-class mail volume, which has fallen 25 percent since 2006, is projected to drop another 30 percent by 2016.
Art Sackler, co-coordinator of the Coalition for a 21st Century Postal Service, a group representing the private-sector mailing industry, said the payment defaults couldn’t come at a worse time, as many major and mid-sized mailers are preparing their budgets for next year.
“The impact of the postal default may not be seen by the public, but it will be felt by the business community,” he said. “Mailers will be increasingly wary about the stability of the Postal Service. The logical and likely move would be to divert more mail out of the system.”
The Postal Service, an independent agency of government, does not receive taxpayer money for operations but it is subject to congressional control. It estimates that it is now losing $25 million a day, which includes projected savings it had expected to be accruing by now if Congress this spring had approved its five-year profitability plan. That plan would cut Saturday delivery, reduce low-volume postal facilities and end its obligation to pay more than $5 billion each year for future retiree health payments.

Thursday, July 19, 2012

USPS Set to default on August Payment


USPS to Default on $11 Billion in Payments

Thursday, 19 Jul 2012 08:47 AM
By Martin Gould
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The U.S. Postal Service (USPS) will default on a $5.5 billion payment which would fund health benefits for its future retirees on August 1, and on a slightly larger payment due in September unless Congress acts within days.
 
It will be the first time the financially strapped agency has missed the payments — but the House of Representatives is showing no signs that it is willing to help out.
 
“We are simply not capable of making either of these payments to the U.S. Treasury, in part or in full, while continuing to meet our other legal obligations, including our obligation to provide universal service to the American people,” USPS spokesman, Dave Partenheimer told the New York Times.
 
The Postal Service is in dire shape as email and private carriers — such as FedEx and UPS — have eaten into its services over the years. It is already considering scrapping Saturday services.
 
And the impossibility of making more than $11 billion in payments — the first due on Aug. 1 — shows just how far its finances have fallen.
 
The Democrat-controlled Senate voted in April to spread out its healthcare payments over 40 years and return $11 billion it overpaid to a pension fund, however the House has refused to take up the issue.
 
Sen. Scott Brown of Massachusetts criticized his Republican colleagues in the House, saying, “The longer the House delays consideration of the bill, the longer the uncertainty about the Postal Service’s financial future remains. This is irresponsible and unfair.”
 
But many House Republicans are opposed to a government bailout and leadership has not scheduled a vote on a bill, which like the Senate’s version would prevent Post Office closures.
 
Unions representing postal workers say Congress is at fault.
 
“This is an artificial crisis created by the Congressional mandate that the USPS, alone among all agencies or companies, pre-fund its future retiree health benefits for the next 75 years,” Fredric Rolando, president of the National Association of Letter Carriers told the Times.
 
“This unaffordable burden accounts for 85 percent of all the Postal Service’s red ink. If lawmakers fix the problem they created, the sharp cuts in service they want to impose on Americans and small businesses would not be necessary.”

© 2012 Newsmax. All rights reserved.


Read more on Newsmax.com: USPS to Default on $11 Billion in Payments
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Tuesday, July 17, 2012

Fedex could lose USPS Account



Fedex Could Lose Lucrative USPS Account


FedEx said on Monday it could be in danger of losing the U.S. Postal Service as its largest customer.
The financially strapped post office has informed FedEx and rival UPS that it will seek competitive proposals for air transportation services that are under contract to FedEx through September 2013.
"Accordingly, upon the expiration of the current agreement, the transportation services we provide to the USPS could be transitioned, in whole or in part, to another provider," FedEx said in an annual report filed with the U.S. Securities and Exchange Commission.
"This would have a negative impact on our asset utilization and profitability," the company stated.
FedEx has carried First Class, Priority and Express Mail for the Postal Service under contracts dating to 2000, using the extra volume to maximize efficiency of its domestic fleet and the Memphis hub.
FedEx was the Postal Service's top supplier in fiscal 2011, taking in nearly $1.5 billion, while UPS came in 11th at about $102 million, according to an annual report on top Postal Service suppliers by David P. Hendel of the Washington law firm Husch Blackwell.
The bidding process would come at a time when FedEx Express is restructuring its domestic fleet and workforce in hopes of reversing less than satisfactory profits from that segment of its business. Company officials are expected to provide details of the retooling in October.
U.S. mail from across the country is funneled through the FedEx Express superhub in Memphis, putting planes, people and facilities to work in the daytime lull between overnight peaks.
FedEx spokesman Jess Bunn said, "The U.S. Postal Service is an important customer of FedEx Express, and we are very proud of the outstanding service and value we have provided to the Postal Service for more than a decade. By flying some of the fastest growing and most successful postal products, FedEx Express continues to provide the Postal Service and postal customers important services."
Atlanta-based UPS can be expected to compete vigorously for the new contract.
UPS has provided airlift for some First Class and Priority Mail since 2006 "and remains focused on providing the best, most reliable service possible and growing our relationship for the future," spokesman Norman Black said.
"UPS absolutely believes it can support the Postal Service's commitment to its mail customers while creating new growth opportunities for UPS. We believe the UPS air network and the company's proven logistics capabilities place UPS in a position to best satisfy the demands of the nation's mail system."
FedEx's contract with the postal service was first negotiated in 2000 and went into effect in 2001. It was renegotiated for seven years in 2006.
Perhaps reflecting the magnitude of the postal service's financial problems and urgency of cutting costs, this represents the first time the postal service has opened the business up for proposals. It was unclear when a request for proposals would be issued.
FedEx said even if the company retains the contract, "The terms of the new arrangement may be less favorable than those currently in place."
FedEx doubles as the largest single customer of the post office, which it pays to provide last-mile deliveries of FedEx SmartPost packages.
Analysts had been warning that FedEx stood to lose considerable revenues because of post office budget woes. Some predicted that FedEx could lose as much as $400 million a year in revenues from the post office after the current contract runs out.
The amount is large, but it's still a relatively small portion of FedEx total revenues, which reached $42.7 billion in fiscal 2012, which ended May 31, analysts said.
"The loss of that business would be a significant interruption, but I think there's a relatively low likelihood they would lose it," said Donald Broughton, analyst with Avondale Partners LLC.
Putting services out for competitive bidding, "That's standard procedure in a government contract. It's part of the regulatory process that they have to disclose it as a risk factor."
Broughton said when FedEx won the Postal Service business, the only other company interested was Emery Worldwide, which has since been bought by UPS.

Monday, July 9, 2012

Online Shopping Forces Post Offices to Change


Online shopping forces post offices to change

Updated July 09, 2012 17:36:13
The dramatic rise in online shopping has forced Australia Post to change the way it does business.
It is opening a 24 hour store in Perth in response to a dramatic rise in the number of parcels arriving in the state.
There has been a 22 per cent rise in parcel volumes in WA in the past 12 months, well above the national average of 11 per cent.
The Saint George's Terrace post office re-opened today as a 24 hour store where shoppers can pick up parcels at any time, with three similar outlets soon to open across Perth.
Australia Post's Paul Lecher says the changes will help Australia Post keep up with increasing demand.
"With ten million Australians shopping online, 70 per cent of our parcels start with an online transaction," he said.
He says the organisation is committed to evolving.
"We're trying to link that digital economy to the physical world, that's what's changing our environment," he said.
"We've been around for over 200 years and we don't plan on going anywhere soon.
"We're a very customer focused organisation and we're driven by providing our customers with the best service we can."
Mr Lecher says similar 24 hour outlets will open later this year in Rockingham, West Perth and Cannington.